MUHAMMED NIYAS K A

• Hands-on experience in credit card processing and onboarding, with solid understanding of AECB score evaluation. • Effectively communicated with customers to explain credit card features, guide them through the process, and resolve their queries. • Maintained organized records and provided regular updates to management, supporting smooth operations.

blueEHR is one of the most advanced EHR software systems that is modular in nature, which allows you to completely customize your EHR experience. With blueEHR, users can spend more time focusing on patients and less time worrying about cumbersome processes, workflows or even system maintains • Collaborated with stakeholders to capture business requirements and translate them into actionable project plans for a customizable EHR solution. • Conducted gap analysis to identify process inefficiencies and recommended workflow optimizations • Managed IT resources to ensure seamless project delivery and alignment with user expectations.

• Spearheaded the documentation and execution of test cases for medical imaging software. • Collaborated with development teams to ensure the successful implementation of impactful software features. • Utilized advanced data analysis techniques to monitor software performance and recommend improvements.

Projects: Health Care Insurance Web Portals-Gallagher Insurance -companies • Accountable to QA Lead for overseeing all testing operations, including Regression, integration, and quality assurance teams. • Spearheaded the creation and management of testing protocols across local and internal development, device testing, and release processes. Collaborated closely with Product, DevOps, Developer, and Program Management teams to align on objectives and deliverables for ongoing and future projects.