MUHAMMED MUSTHAFA

 Delivered exceptional customer service using the GUEST model, fostering cu stomer loyalty and retention.  Provided personalized service , actively engaging with customers to meet their needs and  Implemented loss prevention strategies, reducing shrinkage and improving inventory accuracy  Resolved customer escalations ensuring a positive shopping experience and boosting loyalty.  Exceeded KPIs by ac hieving sales targets and high customer satisfaction.  Used upselling to increase average purchase value and overall sales.  Led strategic promotions and sales strategies , achieving targets and increasing sales by  Adapted to regional fashion trends and collaborated on visual merchandising to enhance foot traffic.  Utilized data analytics to assess purchasing behavior, optimizing stock levels and promotions.  Trained staff on emerging fashion trends creating a knowledgeable team to improve customer service.  Implemented sustainabl e practices in inventory management, aligning with eco conscious fashion trends.  Proficient in POS systems , ensuring efficient transaction processing and enhancing customer  Conducted customer feedback sessions to gather insights and improve product selection.  Organized and executed in store events for new collections, driving engagement and boosting sales.  Collaborated with the team on market research , adapting strategies to stay  Facilitated personalized shoppi ng experiences using CRM tools, tailoring recommendations to customer profiles.