(OPERATIONS MANAGER)

MUHAMMAD ALEEM

Dubai, UAE
$7000 / month
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About Candidate

Experienced and highly motivated Operations Manager with over nine years of proven success in logistics, services, and retail sectors across Canada and Saudi Arabia. Skilled in overseeing daily business operations, leading service offices, coordinating teams, and ensuring smooth workflow. Known for strategic planning, high-level customer service, and operational efficiency. Now seeking a challenging position in the UAE or Middle East to contribute expertise and grow professionally in a dynamic organization.

Education

D
Diploma in Business Administration 2020
Canadian College of Business, Science & Technology, Canada

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D
Diploma in Logistics & Supply Chain Management -
Canadian College of Business, Science & Technology, Canada

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Experiences

M
MAS BUSINESS SERVICES INC. | 2018 – Present 2018-01-01
General Manager Mississauga, Canada

Directed all logistics and retail operations while ensuring business targets were met. Led budgeting, planning, and cost-control measures to maintain profitability. Implemented tech tools and digital systems to improve workflow and reporting. Managed vendor partnerships and oversaw delivery and warehouse logistics. Maintained compliance with Canadian laws and transportation standards. Built strong client relationships to drive repeat business and long-term growth.

L
LOGISTICS & SER. CO. 2012-04-01 - 2018-03-01
AL-FAIFA EAST

Managed end-to-end operations across logistics, service office, and customer interaction. Oversaw daily business tasks, team supervision, and departmental coordination. Handled procurement, vendor relationships, and inventory management. Developed and enforced operational procedures for efficiency and quality service. Ensured regulatory compliance and maintained safety and service standards. Addressed customer concerns and implemented improvements based on feedback. Operations Manager Jeddah, Saudi Arabia | Apr 2012 – Mar 2018

Skills

Operations & Logistics Management
90%
Services Office & Retail Operations
99%
Strategic Planning & Execution
92%
Customer Service & Client Relations
91%

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