MOHAMMED SIRAJUL HASSAN

Key Result Areas  Servicing customers, resolving queries, complaints and requirements of customers by meeting & exceeding their service level expectations with a clear objective of attaining competitive advantage in service  Formulating and implementing daily operational plans / strategy for the branch, aimed at achieving enhanced revenue, acquisition growth and superior level of operational performance  Managing diverse customer needs, ensuring exceptional customer service and satisfaction  Verifying and approving KYC documents for newly registered corporate and individual customers, maintaining compliance with regulatory requirements  Identifying opportunities to improve productivity, efficiency and ensuring compliance as per banking guidelines  Preparing and analyzing various reports on a monthly basis, providing valuable insights for management decision-making.  Conducting comprehensive staff training on company products and services, resulting in improved knowledge and performance across the team

Key Result Areas  Maintained and updated division accounts, records, and prepare journal entries and reports, ensured accurate financial information for management decision-making  Ensured timely updates and follow-ups on receivables and payables, maintained healthy cash flow and financial stability  Handled multi-account reconciliations of invoices and ledgers for various insurance policies, ensuring accuracy and compliance with financial regulations  Maintained production reports, sales commissions, and attendance records, providing valuable insights for management decision-making  Managed day-to-day operations such as payments, receivables, policy on-boarding, and issuance, ensured smooth and efficient operations

Key Result Areas  Monitored all accounting entries and ensure proper posting to the appropriate accounts, maintaining accurate financial records for management decision-making  Managed accounts payable systems and prepaid orders, including invoice handling, review, and processing, ensuring timely payments and healthy cash flow  Handled items billed and accounts receivable, including invoice mailing, cash receipts, and statements, maintaining accurate financial records and compliance with financial regulations  Maintained statistics on credit customers, reconcile credit reviews, and coordinate outstanding payments, ensuring healthy cash flow and financial stability  Prepared financial statements and reports as per management instructions, provided valuable insights for decision-making  Facilitated and completed monthly close procedures; prepared Trail Balance, P&L statements, Balance Sheet and other reports as per management request  Improved relationship between vendors and customers by streamlining accounts payable and accounts receivable process

Key Result Areas  Verified & clarified accounts and prepared bank reconciliation statements, ensured accurate financial records and compliance with financial regulations  Conducted statutory audits for various organizations, provided valuable insights and recommendations for improved financial management  Prepared and finalized accounts, ensured accurate financial records for management decision-making  Participated in internal audits of courier service companies, logistics, exporters, charitable institutions, and non-banking financial institutions, provided valuable insights and recommendations for improved financial management