Muhammad Adnan

• Convert daily sales inquiries into revenue opportunities by understanding client needs. • Build strong client relationships, leading to a 25% increase in repeat business. • Manage quotations and order processing, reducing delivery timelines by 40%. • Deliver excellent customer service in a retail environment, assisting walk-in clients. • Maintain up-to-date knowledge of products and pricing to support sales decisions. • Support operations through display, stock rotation, and strong customer engagement.

• Improved sales workflows, contributing to a 20% increase in annual revenue. • Closed 20+ new B2B accounts across Europe and UK expanding the client portfolio. • Planned and executed events & meetings to support client acquisition and engagement. • Conducted focused market research to identify qualified leads & business opportunity. • Consistently met sales targets through targeted outreach and relationship management.

• Built and managed sales pipeline, expanding the client base by 60% over nine years. • Closed long-term contracts through tailored proposals and effective negotiation. • Planned and executed 50+ corporate events, to drive engagement and client retention. • Represented the company at industry forums to build new relationships. • Boosted repeat business by 35% through strong client communication and follow-ups. • Delivered client-focused solutions to improve deal closure and customer satisfaction.

• Supported daily retail operations across multiple store locations. • Prepared daily sales reports to track performance. • Coordinated staff schedules, payroll inputs, and leave approvals with HR. • Improved stock delivery management, reducing out-of-stock issues by 20% • Assisted in annual inventory audits to enhance accuracy and reduce shrinkage. • Ensured high customer service standards through store readiness and team support.

• Resolved customer issues with 95% first-contact success, improving satisfaction. • Delivered accurate product and policy information to reduce repeat inquiries by 30% • Handled account setups, updates, and technical concerns for smooth service delivery. • Maintained service quality by consistently meeting performance KPIs. • Assisted walk-in and phone-based customers, ensuring a positive support experience.