Khawla Benazza

▪ Developed strategies to elevate customer experience, ensuring customer satisfaction and retention. ▪ Enforced store safety, health, and security policies, ensuring compliance with regulations. ▪ Formulated and executed marketing campaigns and special offers to drive sales and attract new customers. ▪ Identified opportunities to expand business operations, including opening new branches.

▪ Managed front-desk operations, ensuring a welcoming and efficient environment for patients. ▪ Handled cash transactions and maintained accurate financial records. ▪ Scheduled appointments and coordinated with medical staff for timely patient services. ▪ Addressed patient inquiries and provided information regarding services and payment options.

▪ Assisted in managing accounts payable and receivable processes. ▪ Prepared financial statements and reconciled bank statements. ▪ Supported the preparation of monthly and quarterly financial reports. ▪ Assisted in the development of budgeting and forecasting activities.

▪ Provided exceptional customer service, helping customers find products that matched their needs. ▪ Maintained a clean and organized store layout to enhance the shopping experience. ▪ Achieved sales targets through upselling and cross-selling techniques. ▪ Processed transactions at the register, ensuring accuracy in payments and change

Managed daily office operations, including answering calls and managing correspondence. ▪ Organized meetings and appointments for senior management. ▪ Maintained filing systems for efficient record-keeping. ▪ Assisted in the preparation of reports and presentations for company projects