JEENA SHAJI

• Assisted in managing freight forwarding operations for timely and compliant international shipments. • Supported supply chain management by coordinating with suppliers to enhance e ciency. • Conducted inventory checks to ensure accurate stock levels and reduce discrepancies. • Helped schedule and track transportation of goods to optimize delivery routes. • Prepared essential shipping documents, ensuring accuracy and regulatory compliance. • Analyzed shipping costs and contributed to negotiating favorable rates with carriers. • Maintained client communication, providing updates and resolving shipment inquiries. • Gained experience using logistics software for monitoring shipments and managing inventory.

• E ciently managed daily o ce operations, ensuring a smooth work ow and maintaining an organized work environment. • Assisted in addressing client inquiries, providing information about services, and resolving issues promptly to enhance customer satisfaction. • Prepared and maintained accurate records, including reports, correspondence, and les, ensuring compliance with company policies and procedures. • Coordinated appointments, meetings, and travel arrangements for senior management, optimizing their schedules and minimizing con icts. • Drafted and edited internal and external communications, ensuring clarity and professionalism in all correspondence.