Itotere Josphat Njagi

• Conduct comprehensive document reviews and file processing, ensuring accuracy and compliance with ISO standards • Oversee quality assurance processes, ensuring adherence to IAS, EIAC, and IAF accreditation standards. • Manage regulatory training programs, ensuring staff and clients meet compliance requirements. • Lead annual audit reviews, identifying gaps and implementing corrective actions. • Maintain meticulous document filing systems, ensuring quick retrieval and secure storage. • Collaborate with internal teams to enhance process standardization and regulatory compliance. • Drive HSE, environmental, food, and safety standards adherence, ensuring risk mitigation in operations. • Monitor and enforce hazardous material handling protocols, ensuring full compliance with industry regulations.

• Processed regulatory and compliance documentation, ensuring full adherence to banking policies. •Conducted due diligence on client records, verifying compliance with KYC and risk management guidelines. • Coordinated with compliance teams to ensure accurate file processing and audit documentation. • Provided technical assistance on process improvement initiatives to enhance workflow efficiency. • Strengthened client relationships through internal client satisfaction programs and proactive issue resolution.

• Managed logistics documentation, import/export filings, and hazardous material handling processes. • Implemented process improvements, reducing inefficiencies in documentation and compliance tracking. • Ensured adherence to HSE and regulatory compliance standards in logistics operations. • Conducted compliance training for team members(Internal & OEM), ensuring alignment with industry regulations.