Daphine Namuddu

Promoted and sold premium tobacco products to international customers in a high-traffic duty-free retail environment. • Delivered exceptional customer service, product knowledge, and brand representation in compliance with JTI standards. • Achieved and exceeded monthly sales targets through upselling, cross-selling, and engaging product presentations. • Maintained stock levels, performed daily inventory checks, and ensured visual merchandising met brand guidelines. • Handled multi-currency transactions efficiently using POS systems, ensuring accuracy and accountability

Delivered exceptional customer service by understanding individual skincare and cosmetic needs. • Promoted Elizabeth Arden products through expert product knowledge and personalized consultations. • Achieved and exceeded monthly sales targets and KPIs. • Built loyal customer relationships through client follow-ups and repeat sales strategies. • Maintained visual merchandising and stock replenishment according to brand guidelines. • Handled POS transactions and ensured smooth, accurate billing procedures. • Provided makeup demonstrations and skincare advice in a professional, engaging manner

Promoted gym memberships, personal training packages, and wellness programs to walk-in and corporate clients. • Provided expert advice on fitness services, helping clients choose suitable plans based on their goals. • Achieved monthly sales targets through cold calling, lead follow-ups, and walk-in conversions. • Maintained accurate records of client interactions, membership renewals, and payment transactions. • Coordinated with fitness trainers and front desk teams to ensure smooth onboarding of new members.