CHRISTINA SANTHOSH

•Managed office administration tasks, including documentation, data entry, and record- keeping. •Coordinated sales activities for existing customers, ensuring satisfaction and timely follow-ups •Maintained and monitored MIS software, handled server performance, managed Acronis and cloud backups, and provided IT support. •Managed website functionality. •Estimation: Estimated project timelines, costs, and resource requirements to ensure effective planning and successful project execution.

•Experienced in end-to-end Odoo implementation, ensuring seamless deployment with minimal business disruptions. •Managed data migration, system configuration, testing, and deployment with a focus on efficiency and accuracy. •Proficient in administrative tasks, including record-keeping, document management, database updates, recruitment support, onboarding, payroll, and employee records.

•Self-generated leads and successfully converted them into sales opportunities. •Trained and mentored junior sales team members, providing guidance on sales strategies to enhance team skills. •Coordinated with internal teams to monitor social media analytics, optimized content strategies, and improved audience targeting for better lead generation.

•Managed day-to-day office operations, including scheduling meetings and coordinating with suppliers. •Organized and maintained company files and records. •Administered the company’s Odoo software, overseeing accounts, sales, and other modules to ensure smooth business operations. •Handled marketing across social media, managed sales on Flipkart and Amazon, website development and B2B marketing.