Chief Operations Officer (COO) – Transformation Specialist – Programme Head

BALAMURALI K

Dubai, UAE
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About Candidate

Techno-banker and transformation leader with 20+ years directing multi-million-dollar change portfolios across global banking
and financial-services hubs. Blend of COO-level operational governance, SAP & core-banking roll-outs, and Lean / Six-Sigma
efficiency programmes that have delivered seven-figure cost savings and culture-shaping performance gains. Adept at steering
cross-functional teams of 100+ professionals, unlocking value through data-driven insight, and championing out-of-the-box
solutions that de-risk delivery and accelerate strategic outcomes. Proven ability to translate C-suite vision into executable
roadmaps, balancing regulatory, financial, and technology constraints. Passionate about nurturing high-trust cultures that
empower people, embed digital mind-sets, and sustain continuous-improvement momentum.

Education

P
PGDBA – FINANCE & OPERATIONS (MBA EQUIVALENT) -
Loyola Institute of Business Administration, Chennai

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B
B COM – FINANCE -
Loyola College, Chennai

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Experiences

H
Head – Central PMO 2022-05-01
Standard Chartered Bank GBS – Bangalore, India

Spearheading the global PMO team for a five-year, US $1.5 Bn SAP-Finance transformation spanning 60+ jurisdictions—owning scope, schedule, risk, quality, and change control while stewarding a 45-member team and a US $250 M annual budget; standardize governance playbooks, embed Agile-waterfall hybrids, and champion benefits-realization to unlock nine-figure savings. • Built & led full-service 45-member PMO, covering planning, RAID, and reporting. • Instituted burn-rate / value-capture dashboards, boosting executive decision speed. • Accelerated country go-lives by one quarter via Agile-waterfall hybrid model. • Founded benefits-office now tracking US $150 M cumulative savings. • Drove risk-mitigation drills, trimming “red” items on RAID log by 35%. • Mentored regional PMOs, lifting delivery-maturity from Level 2 to Level 4. • Drive cross-functional collaboration to achieve operational excellence and deliver program milestones. • Mentored budget utilization, financial forecasting, and risk management for global rollouts. • Implement robust governance frameworks and reporting mechanisms. • Establish KPIs and track programme performance.

H
Head – RF PMO 2019-10-01 - 2022-04-01
Standard Chartered Bank GBS – Bangalore, India

Owned governance of the SAP Finance initiative with a US $250 M+ yearly capex, guiding a 25-member PMO team & harmonizing finances, resources, and integrated risk registers across SCB’s global footprint to deliver on-time, on-budget outcomes & measurable efficiency gains. • Deployed RPA-enabled reporting, shortening monthly governance cycle 30%. • Introduced Lean initiatives that removed 20 FTEs of admin effort. • Chaired fortnightly war rooms; cleared critical blockers within 48-hour SLA. • Rolled out a lessons-learned hub, enhancing organizational knowledge sharing and driving continuous process improvement. • Co-authored enterprise PMO policy now adopted by 12 global programmes. • Running a PMO team which is considered the best among teams in SCB • Drove KPI cadence that raised executive transparency “green” status from 55% to 90%. • Coordinated with global teams for seamless project execution.

V
Vice-President – Operational Excellence & Robotics 2016-01-01 - 2018-09-01
Standard Chartered Bank GBS – Bangalore, India

Championed Lean, Six-Sigma, and RPA across shared-service operations, instilling a culture of continuous improvement and digital automation that produced double-digit cost-outs and cycle-time gains while managing a US $5 M opex budget. • Trained 1 000+ staff; certified 150 Green Belts, embedding Kaizen culture. • Delivered 20% cost-out in employee-transport process via value-stream mapping. • Streamlined UAE retail-loan workflow—30% faster, saving US $40 K annually. • Deployed 14 bots with 11-month payback; validated US $7 M annual gains. • Launched “Automation-First” roadmap now core to digital strategy. • Created benefits tracker adopted across multiple business units. • Presented success cases at global COO forum, triggering groupwide replication. EARLIER ROLES: Head PMO / VP Core-Banking Delivery (2005 – 2015) – delivered multi-country core-banking migrations worth US $13 M; AVP / Sr Manager IT & InfoSec (GE Money) – built Tier-III data-centre and enterprise security; Manager, Banking Operations (BoA / ABN Amro) – led GL & loans back-office and audit.

Skills

Financial Controls Auditing
90%
Benefits Realization Tracking
96%
Enterprise PMO Governance
94%
Strategic Portfolio Budgeting
94%

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