CUSTOMERSERVICES| MARKETING AND SALES OFFICER

BADR MONIR

United Arab Emirtaes
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About Candidate

Energetic professional with solid frontline experience in customer service, marketing, and sales. Capable of running front‐desk tasks—sorting mail, restocking supplies, and flagging equipment issues—while smoothly handling bilingual (Arabic / English) calls, verifying data, and explaining prices and policies. Adept at driving social‐media campaigns, negotiating deals, managing inventory, and logging customer feedback to refine offers.Combines communication, strong time‐management, & problem‐solving to boost satisfaction and repeat business.

Education

H
High School -
-

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Experiences

M
Marketing and Sales Officer 2023-01-01
Carrefour UAE

Capture customer details by phone. • Interview clients to verify and update data. • Align customer info with eligibility rules. • Enter data to set policies and confirm prices. • Explain procedures and answer queries. • Flag communication‐equipment issues. • Maintain quality standards and suggest improvements. • Study new products to keep knowledge current. • Generate daily activity reports for supervisors. • Update CRM records with pricing and eligibility changes.

M
Marketing and Sales Officer 2020-01-01 - 2023-01-01
Arabian Poultry Syria,

Maintaining relationships with customers. • Led social‐media campaigns. • Negotiated client deals. • Gathered and applied customer feedback. • Coordinated with marketing team. • Shaped sales strategies and resolved complaints. • Tracked and managed sales inventory. • Monitored market trends to refine offers. • Prepared weekly sales performance reports.

Skills

Creativity Research
90%
Technical skills
97%
Time management
95%
Communication
93%

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