ASHWINI EDWARD

 Set up the HR department and transitioned it to a fully functional people driven organization with best-in-class Employee Engagement & Relation practices, Policies & Procedures, and Strategic HR Framework.  Compensation and Payroll Management, Vacations, Employee Service Settlements.  Responsible for Compensation & benefits – Run end to end monthly payroll and liaise with Finance team for final pay-out.  Accountable for HR Department's Internal & External Audit Process as per ISO standards.  Developed and executed recruitment strategies, resulting in a 15% increase in the quality of new hires.  Ensured that the financial and operational risks of the HR team are recognized and controlled.  Successfully managed the recruitment process, resulting in a 25% increase in employee retention rate.  Develop Employee Handbook for new hires.  Ensured compliance with HR policies and procedures in line with UAE labour laws and local legislation.  Handling all Admin/HR related activities within Atelier Pod  Created JDs on all the levels shall be maintained and Standard Operating Procedures (SOP’s) of every Dept.  Established and interpreted HR core processes including performance management, staffing, and salary planning.  Streamlined the processes, understanding the loopholes in the system, helping the staff to upskill their talents and expertise, aggressively involve employees in best HR practices, getting HRMS module and HR Manual live, Standardizing recruitment, talent acquisitions, interviews and hiring strategies, engaging employees on social public engagements and philanthropic activities, introducing and suggesting sales skill trainings and other personality development trainings.

 Set up the HR department and transitioned it to a fully functional people driven organization with best-in-class Employee Engagement & Relation practices, Policies & Procedures, and Strategic HR Framework.  Compensation and Payroll Management, Vacations, Employee Service Settlements, for UAE & Africa.  Part of company’s exponential growth from 200 employees to 1000 plus employees.  Acted as focal point for annual performance management process 2018 - 2022. Engaged business leaders, line managers on revamped PMS – moving from traditional forms to achievement / KPI based PMS.  Partnered with the head of business units to develop and drive people and organization development solutions that are integrated with the business strategy.  Efficiently downsized manpower by 11% and outsourced many positions/personnel and achieved annual cost savings for the company.  Successfully recruited approximately 300+ personnel (both local & overseas) for different job categories.  proven track record of significant improvements in learning processes, productivity, quality, & customer satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment  Develop & streamline policies & procedures for Induction, Training & Development, Rewards & Recognition (Peer to Peer Recognition, Best Employee & Chairman's Award), Leave Management, and Performance Management.  Driven HR engagement initiatives - Annual Survey, Monthly Employee Net Promoter Score (Fun Activities, Celebrations, Monthly Town Hall, CSR activities)  Conduct Training Need Analysis and recommend Training programs based on Annual Performance Management System. Facilitate Training Programs as per ISO requirements and company’s objectives.  Lead the Implementation, User Acceptance Testing (UAT) and final roll out of ERP Next HRMS Module and provide consistent support by training end users at all levels.  Rolled out the Annual Performance Management process & ensured timely completion as per targeted deadlines.

 HR Group Manager for Corporate functions enterprise-wide for logistics sector.  Developed strategic HR plans and implementation for the newly formed Group and worked on HRMS SAP modules.  Facilitated HRIS implementation (Oracle) of company-wide HR systems and processes. Resulting in significant improvements in overall HR KPIs with 75% reduction in staff time devoted to recordkeeping and clerical issues.  Guide HR executives through HR related processes such as on-boarding, promotions and transfers, performance management, rewards and recognition, payroll management.  Overseen the entire talent sourcing and management process covering selection, and on-boarding for corporate functions.  Instrumental in leading positive organizational change by fostering safe and engaging work environment for all employees.  Administration and compliance with legal / regulatory requirements, Company policies and benefits, ethics program, HRIS data integrity, and employee programs. Comprehensive knowledge of UAE labour laws and legislations.  Responsible for the internal audit committee.  Development of Key Result Areas (KRAs) and Key Performance Indicators (KPIs) for non-production departments e.g. HR and Administration, IT, Sales and Marketing, Finance and Logistics  Provide analysis and recommendations in areas such as talent management, organizational assessment, performance and career management, succession planning, organizational structure, workforce planning and change management.  Counsel and coach employees and managers regarding HR issues, practice and policy including employee relations, performance management, facilitation of grievance resolution, and disciplinary actions. Develop and manage Annual Performance Management Development system and processes, including employee training and coaching, calibration and performance appraisal, personnel development planning, and succession planning.  Develop and implement HR policies and procedures. Oversee administration of the health insurance and welfare programs.  Payroll administration including service separation settlements and employee compensation for UAE & Africa.  Coordination with Admin Manager for completion of PR & Visa formalities

 Maintain work structure by updating job requirements and job descriptions for all positions, offer letters, Inductions, Exit formalities.  Develop and implement the Brand strategy.  Oversee implementation of the Marketing strategy - including campaigns, events, digital marketing.  Work closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations.  Responsible for overseeing any supercharges and evaluating any alterations to both external and internal staff.  Fluency in English and strong communication skills, as liaison with clients and colleagues is a large focus within the job.  Prepare employees for assignments by establishing and conducting orientation and training programs.  Maintains a competitive compensation structure by conducting periodic compensation surveys; scheduling and conducting job evaluations; preparing manpower cost budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

 Managing APeHR and Global Generic HR mailboxes, with responsibility to maintain accurate database organization and user access levels.  Conduct process training for the new joiners.  Assign tasks to HR internal departments using Seibel CRM tool.  Work with the (HM) to prepare the job description and ensure proper procedures for review and approval are met at the department level.  Responsible for overseeing any supercharges and evaluating any alterations to both external and internal staff.  Generating daily, weekly, and monthly internal & client reports for whole HRIM team.  Monthly Presentation projections for the HR Team to the Unit head.  Creating and maintaining Customer Records in Siebel CRM.  Coordinated with technical team for customization of database user access, categories, and problem codes.  Identifying the risk and failure mode of the process, worked towards process improvements for automation of the Siebel CRM Process (Functional).  Goal setting and evaluations of team members, conducting team meetings as and when required, taking inputs, analysing, evaluating, reaching well justified conclusion, and creating MOM (minutes of meeting), to work towards process improvements.