Anzeen Nazeer

Directed logistics operations to optimize dispatch processes, ensuring alignment with safety and budget requirements.Coordinated detailed shipment schedules to guarantee timely, secure, and precise delivery of all goods. Acted as primary liaison with freight forwarders, streamlining international and domestic shipping processes. Established accounting protocols for inbound goods, maintaining accurate records for operational transparency. Provided comprehensive project estimates and progress updates, adhering closely to defined project deadlines. Enhanced shipment management practices, maximizing efficiency in resource allocation and timely delivery. Utilized JAFZA Customs and MIRSAL 2 systems to handle stock, inbound, and outbound operations seamlessly. Developed logistics strategies to ensure strict compliance with local and international regulatory standards.

Advised on and negotiated export letters of credit, ensuring compliance with customer requirements. Verified letters of credit and trade documents, aligning with UCP 600 terms and guidelines. Managed inventory control, maintaining precise records to support efficient restocking processes. Ensured compliance with ISO 9001 standards, maintaining accurate shipping records for audit purposes. Analyzed industry trends to develop competitive pricing strategies and meet organizational objectives. Streamlined procurement protocols, ensuring product quality and quantity aligned with company standards. Established and maintained strong supplier relations, optimizing terms and long-term partnerships. Conducted thorough evaluations of suppliers, creating detailed reports for strategic decision-making processes. Prepared all shipping documents, including invoices, to support both domestic and international orders.

Coordinated international trade logistics, specializing in import and export procedures and regulations. Ensured accuracy in export documentation, including invoices and delivery notes for each shipment. Maintained data management systems to update customers on real-time shipment status effectively. Prepared and managed insurance claims, ensuring prompt, accurate processing for shipment coverage. Completed customs documentation and MIRSAL II processing for compliance with Dubai trade regulations. Maintained over 95% on-time delivery by adhering to stringent timelines and efficient processes. Managed communication between departments, improving cross-functional collaboration and shipment efficiency.

Coordinating documentation and execution for timely project support. Developed comprehensive sales contracts and logistics plans, enhancing project delivery and timelines. Ensured seamless transportation arrangements to meet customer delivery requirements and schedules. Supervised loading and unloading processes, maintaining adherence to regulatory standards and safety. Coordinated customs documentation, ensuring compliance with international and local regulations. Organized inspection and fumigation processes to uphold quality and meet client specifications. Conducted quality inspections, updating suppliers with relevant feedback for improved product standards. Assisted HR with payroll processing and salary adjustments for logistical and administrative staff. Trained new logistics staff, promoting high performance and process compliance across teams. Administrative Assistant (Sales)

Achievements/Tasks Oversaw all sales-related activities, managing high volumes of customer inquiries professionally. Tracked and confirmed sales orders, ensuring timely dispatch to meet customer expectations. Supported field sales teams with scheduling and coordinating client appointments successfully. Ensured smooth communication with customers, maintaining professionalism and satisfaction consistently. Verified order placements, coordinating delivery timelines to guarantee on-time customer service. Supported cross-departmental functions, streamlining daily operations for efficiency and effectiveness. Followed up with customers to confirm order details and address delivery date requirements. Provided proactive operational support to sales teams, optimizing efficiency and responsiveness. Analyzed sales data to support strategic planning and future sales initiatives effectively.

Achievements/TasksManaged customer interactions via phone, addressing inquiries and promoting products effectively. Processed customer orders, enhancing sales outcomes through consistent engagement and service. Ensured unresolved inquiries were followed up, delivering timely resolutions for customer satisfaction. Provided detailed product information to assist customers in making informed purchasing decisions.