ANN WANJIRU MBUGUA

Provide thorough assistance, solutions, and detailed product/service information to customers, ensuring their needs are met. Promptly address complaints and issues to maintain satisfaction and encourage customer retention. Interact through diverse channels to effectively understand and convey information, meeting customer expectations. Cultivate a deep understanding of the company's offerings to offer precise assistance tailored to each inquiry. Accurately record interactions for future reference and analysis, enhancing service quality. Handle conflicts professionally, fostering positive resolutions and maintaining customer satisfaction.

Efficiently welcomed and seated guests, ensuring their needs were promptly addressed. Managed reservations and special requests with meticulous attention to detail, exceeding expectations. Provided comprehensive menu information and promptly addressed inquiries for an enhanced dining experience. Skillfully managed transactions as a cashier, ensuring accuracy and promptness in service delivery. Addressed guest concerns with empathy and problem-solving skills, fostering positive relationships and satisfaction. Maintained a seamless flow of service to enhance overall customer experience.

Delivered outstanding customer service by warmly greeting patrons, taking orders accurately, and promptly addressing any concerns. Took pride in food preparation and presentation, ensuring meals met both taste and visual expectations. Upheld cleanliness standards by diligently sanitizing workstations and dining areas for a hygienic environment. Collaborated within the service crew for smooth operations, involving effective communication and task coordination to maintain efficiency and positivity.