Amal Aly Mahmoud

• Greeted every customer with , friendly conversation , and seated them at tables or in waiting areas. • Provided guests with menus, makes sure that guests feel welcomed, cared for, and valued. • Managed Reservations, Answered phone calls and responded to inquires or transfer calls. • Operated cash registers to accept payments.

• Greeted patients, signed them in, and directed them to their destination. • Answering phone calls and responding to patient inquiries. • Filed patient information, including charts, reports, and correspondence, in digital form. • Collecting payments and processing insurance claims.

Provided exceptional guest service by warmly greeting and welcoming guests upon arrival, maintaining a professional and courteous demeanor to enhance the guest experience. • Managed the check-in and check-out process by recording guest information, ensuring all details were meticulously documented to maintain data integrity and customer satisfaction.