AJAY POOPPATATHIL
About Candidate
Dynamic and adaptable professional with cross-functional experience in logistics coordination, B2B sales, supply chain operations, customer service, and documentation. Proven track record in managing stakeholder relationships, executing sales strategies, and ensuring smooth operational workflows. Skilled in CRM systems, Microsoft Office Suite, inventory forecasting, and shipment tracking. Seeking impactful roles across logistics, operations, or business support.
Education
(CGPA: 7.67)
Experiences
• Resolved 50+ client requests monthly with a 99% satisfaction rate, focusing on high-quality service delivery. • Updated 300+ CRM entries, ensuring 100% compliance in client onboarding.
Operations Intern • Supported operations and logistics across departments, including patient care, medical inventory, and documentation. • Assisted in front-desk coordination and logistics documentation. • Conducted procurement forecasting based on inventory and usage data.
• Grew F&B client base by 30% in 8 months through strategic lead generation and relationship management. • Managed customer accounts, monitored sales KPIs, and ensured compliance with company SOPs. • Built long-term supplier relationships and managed sales documentation and maintained CRM pipeline. • Prepared tailored proposals and negotiated pricing, successfully closing high-value B2B deals.
Skills
Multilingual (English, Malayalam, Tamil, Hindi)
Cross-cultural Team Collaboration
Interpersonal Skills
Business Development
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