AFIFA ASHRAF

• Spearheaded end-to-end human resource functions, including recruitment, employee relations, performance management, training and development, compensation and benefits, and compliance with labor laws. • Led the full recruitment cycle, from job posting and candidate sourcing to interviewing, hiring, and onboarding, ensuring alignment with company needs and culture. • Developed and executed strategic workforce planning initiatives, anticipating talent requirements and ensuring the right staffing levels to support business objectives. • Partnered with leadership to design and implement employee engagement programs, improving retention and morale across all departments. • Managed employee relations, providing guidance on conflict resolution, grievance handling, and disciplinary actions to maintain a positive work environment. • Developed comprehensive compensation strategies, including salary reviews, incentive programs, and benefits packages, to attract, retain, and motivate top talent. • Designed and facilitated training programs to enhance employee skills, performance, and career development, aligning with organizational goals. • Administered employee leave requests, ensuring compliance with company policies and legal regulations. • Managed various types of employee leave, including sick leave, vacation, and personal leave, tracking records and maintaining accurate documentation. • Coordinated the visa and work permit process for employees, ensuring all required documentation was submitted in a timely manner. • Assisted employees in understanding visa requirements, providing guidance and support throughout the application process. • Ensured HR policies and practices were compliant with local, state, and federal regulations, minimizing legal risks and fostering a fair and inclusive workplace. • Provided coaching and support to managers on handling performance issues, conducting appraisals, and supporting employee development initiatives.

Oversee and manage day-to-day HR operations, ensuring compliance with company policies, legal requirements, and best practices. MANAGEMENT PROBLEM SOVING CONFIDENTIALITY LINK LinkedIn: https://www.linkedin.com/in/afi fa-ashraf/ LANGUAGES ENGLISH HINDI MALAYALAM PERSONAL DETAILS Nationality India Visa status Husband Sponsorship Marital status Married SETEX GENERAL TRADING LLC Sharjah Mar 2018 - Sep 2019 SAFE CARE TECHNOLOGY Abu Dhabi Aug 2016 - Mar 2018 • Support management in employee relations, addressing concerns, handling grievances, and resolving conflicts to maintain a positive work environment. • Administer employee benefits programs, including health insurance, retirement plans, and leave policies, ensuring accuracy and timely updates. • Provide guidance and coaching to department heads and employees on performance management, disciplinary actions, and conflict resolution. • Coordinate training and development programs, focusing on employee skill enhancement, leadership development, and succession planning. • Led end-to-end recruitment processes, including job postings, candidate sourcing, interviewing, and hiring, ensuring alignment with business needs and team culture. • Conduct onboarding and orientation for new hires, ensuring smooth integration and compliance with company policies and procedures. • Managed employee leave requests, ensuring compliance with company policies and accurate documentation. • Coordinated visa and work permit processes for employees, liaising with immigration authorities and ensuring timely submissions. • Maintained leave and visa records, providing updates to management and ensuring compliance with legal requirements. • Manage payroll processing and ensure timely and accurate compensation for all employees.Develop and implement employee engagement initiatives to foster a positive and productive workplace culture.

• Oversee the development and implementation of IT strategies and initiatives in alignment with business objectives. • Manage the day-to-day operations of the IT department, including budgeting, resource allocation, and team supervision. • Ensure the effective operation of all IT systems, including hardware, software, networks, and telecommunications. • Collaborate with other departments to identify technology needs and evaluate potential solutions. • Maintained clear, accurate salary records for improved department budgeting. • Handled correspondence between departments improving internal communication. • Supported new hires during onboarding process, helping them settle into roles faster.

• Developed software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes. • Collaborated with Project Managers and other developers to gather requirements, design system architecture, and implement software solutions. • Debugged and resolved software defects, ensuring application stability and reliability.