ELVITA D’COSTA

Assisted Head- HR and provided administrative & secretarial assistance to run the office Executed tasks like: o Fixing meetings, scheduling interviews, setting up meetings/video calls o Keeping calendar up to date, preparing a synopsis of reports and presentations received from officers Organized complex domestic & international travel arrangements; administered bookings of Flights, Hotel and Cars Rental, Visa & Insurance Ensured that board meetings & review meetings were held as per timelines. Prepared agenda and minutes of meetings. Steered gamut of tasks related to preparing regular reports, MIS, correspondences & monitored timelines/follow-ups Supported the HR Head on various confidential projects Acted as a point of contact between the Head- HR and Head of Departments Coordinated with Hotels for banquets and meetings rooms when required Managed personal assignments like payment request, travel (ticket, VISA, currency, cellular arrangement) and other expense control Managed documents, mails & communications of Head-HR and liaising with external clients/agents Drafted & released HR mailers & various organization announcements Led the reporting of Attrition & Headcount statistics to provide valuable insights for taking executive decisions. Managed the Exit Interview Process by coordination, analysis & distribution Supported: o Background verification process to ensure compliance with process & timely completion o Team in arranging workshops including logistics, contracts, vendor payments Contributed to the ‘Wow’ experience of the organization, by ensuring smooth on-boarding & off-boarding of team members/LT members Maintained tasks tracker allocated to the team and different Depts. Followed up for their timely completion. Organized various events, conferences and offsites for the organization Ensured timely payments to vendors in coordination with Finance Department One point contact for Corporate Club Memberships and petty cash management Maintained personal / travel data board of the team. Maintained contacts of Corporates, Service Providers and external partners. Managed the office in the absence of Head of the Department Assisted the CEO & Country President as and when required Took an additional role of assisting Head-External Supply Operations for a period of 4 months Assisted other senior executives in the office, as and when required

Managed complex and highly active calendar schedules; fixing and tracking, meetings & appointments Ensured smooth Domestic & International travel; coordinated global & regional visits Arranged conferences, meetings & training programs; prepared Agenda & Minutes of Meetings Assisted the CSIS Security Head in various Global & Regional initiatives Managed budgets, expense, financial reporting; records and vendor contracts Slashed admin costs through vendor negotiations, while ensuring the continuation and enhancement of services Designed, drafted content & released the quarterly newsletters Followed-up & compiled various data for the unit Conducted background verifications Administered trainings, entailing assigning trainings to staff, tracking completion, generating reports etc. Managed Access Control Function for the unit and updation of the CSIS India website. Contributed in Mumbai Projects & rendered administrative support in various projects Assisted the CSIS Director as and when required