Fulfillment & Dispatch Manager

Job Description

The Fulfillment & Dispatch Manager oversees warehouse order fulfillment and dispatch operations to ensure accurate and timely deliveries. This role manages inventory flow, warehouse staff, and shipping processes while maintaining high operational standards. The manager works closely with logistics providers and customer service teams to improve delivery performance. The position plays a key role in achieving customer satisfaction and operational efficiency.

Key Responsibilities
Manage daily fulfillment and dispatch operations.
Ensure timely and accurate order processing.
Monitor warehouse productivity and staff performance.
Coordinate with logistics partners for deliveries.
Maintain inventory accuracy and stock movement.
Implement warehouse safety and quality standards.
Resolve dispatch delays and operational issues.
Generate fulfillment and dispatch performance reports.
Optimize warehouse workflows for efficiency.
Train and supervise warehouse personnel.