Information Technology (IT) Specialist

Job Description

Omantel is looking for an Information Technology Specialist to support and maintain the company’s enterprise IT infrastructure and digital platforms. The role involves managing hardware, software, networks, and cybersecurity solutions to ensure reliable business operations. The candidate will collaborate with multiple departments to deliver technology-driven solutions and improve system performance. This position requires strong technical expertise, problem-solving skills, and a commitment to maintaining secure and efficient IT services.

Key Responsibilities
Install, configure, and maintain enterprise IT systems and software.
Monitor network performance and resolve technical issues promptly.
Provide technical support to employees across departments.
Manage user accounts, permissions, and access controls.
Ensure data security through regular updates and security patches.
Perform system backups and disaster recovery procedures.
Collaborate with vendors for hardware and software procurement.
Prepare technical documentation and recommend infrastructure improvements.