ALEENA ELIZABETH THOMAS

Coordinating and scheduling shipments, including selecting transportation methods and negotiating with carriers. Monitoring inventory levels to ensure that stock is adequate and reorder as necessary.Organize and arrange meetings, managing calendars and appointments efficiently. Aid in project planning and execution, coordinating tasks and deadlines effectively. Act as a liaison between departments, facilitating seamless communication. Provide support to multiple teams as required, including assisting with on boarding of new employees. Address inquiries or concerns from clients or customers, ensuring a positive experience. Identify and implement enhancements to existing processes to streamline operations. Ensure smooth day-to-day operations through proactive management and problem-solving. Additionally, oversee Google Ads management, social media marketing (SMM), and LinkedIn activities to enhance online presence and engagement.

Organize and arrange meetings, managing calendars and appointments efficiently. Aid in project planning and execution, coordinating tasks and deadlines effectively. Act as a liaison between departments, facilitating seamless communication. Provide support to multiple teams as required, including assisting with onboarding of new employees. Address inquiries or concerns from clients or customers, ensuring a positive experience. Identify and implement enhancements to existing processes to streamline operations. Ensure smooth day-to-day operations through proactive management and problem-solving. Managing profiles on various platforms including Now Floats, IndiaMart, and Just Dial to enhance online presence. Promptly responding to customer inquiries and diligently following up to ensure customer satisfaction. Coordinating with authorized brands and dealers to maintain strong partnerships and ensure smooth operations. Organizing product demos for clients to showcase features and benefits, enhancing sales opportunities. Collaborating with the sales team at Metro Digital Media to align sales and marketing efforts effectively. Handling product procurement processes to ensure timely availability and quality control. Managing resumes as per organizational requirements, facilitating efficient recruitment processes. Serving as the showroom in-charge, overseeing operations and ensuring a seamless customer experience. Bringing extensive experience in the audio/video field to contribute to the company's success.

Manage customer inquiries and concerns promptly and efficiently. Evaluate customer requirements to improve customer support procedures. Refine customer support protocols to enhance effectiveness and efficiency. Nurture positive client relationships to foster satisfaction and promote loyalty. Cashier

Resolving customer disputes and addressing inquiries effectively. Assessing customer needs to enhance customer support procedures. Cultivating and maintaining strong relationships with clients.