JIBIN VIJAYAN

Key Responsibilities: ❖ Provide technical support and troubleshooting for ERP system users. ❖ Monitor ERP system performance and ensure optimal functionality. ❖ Manage user access, permissions, and security settings within the ERP system. ❖ Collaborate with IT teams and external vendors to resolve system issues. ❖ Assist in ERP system upgrades, testing, and implementation of new features. ❖ Document ERP system procedures, configurations, and user manuals. ❖ Conduct training sessions and provide guidance to ERP system users. ❖ Identify opportunities for ERP system enhancements and process improvements.

Key Responsibilities: ❖ Developed and maintain automated processes for data loading, report generation, data transfers, and quality control ❖ Collaborated with team members to assure tight, cross-functional integration ❖ Communicate with senior people in organisations to find out what they hope to achieve. ❖ Conduct training sessions. ❖ Handle the requirements changes request and enhancements.

Key Responsibilities: ❖ Analyzed, debugged, tested and documented problems or recommended solutions that involve new applications ❖ Modified and troubleshooting applications programs ❖ documentations

Key Responsibilities: ❖ coding and support to clients.