Customer Service Representative

GLENDA LUMBANG

Sidra I, Villa 20 Dubai Hills
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About Candidate

I had a short experience in teaching during my OJT (On the job Training) for 6 months before graduating college. After graduating
college, I work as a Customer Service Representative for 1 year and 2 months in total in my two previous company, and now I am working as a US Tax Specialist from October 2023 up until now.

Education

B
Bachelor of Secondary Education 2018
Nueva Ecija University of Science and Technology (San Leonardo)

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J
Junior and Senior Highschool 2012
Mambangnan National High School

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Experiences

U
US Tax Specialist 2023-10-01 - 2024-01-01
Prople Bpo Inc.)

US Tax Filer at (Prople Bpo Inc.) Working with the Vertex team from US Filing US Tax of a different US Company

C
Customer Service Representative 2023-05-01
Associate at (Prople Bpo Inc.)

HealthCare Account Taking calls about Health Insurance (Indian Customer, Sales)

C
Customer Service Representative 2022-08-01 - 2023-04-01
Associate at (Sagility)

HealthCare Account Inbound and Outbound Taking calls about Health Insurance of the member (Providers line)

P
Practice Teacher 2021-12-01 - 2022-05-01
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OJT (On the Job Training) Paper’s work Teaching Filipino and English Subject

Skills

Time management
90%
Flexible and Dedicated to work
95%
Strong Communication
92%
Purpose Driven
98%

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