Roylin Francis C

 Performed mobile and web application testing, ensuring functionality, usability, and performance.  Conducted User Acceptance Testing (UAT) to validate system compliance with business requirements.  Provided first-line technical support, troubleshooting software and system issues.  Managed website maintenance, ensuring optimal performance and security.  Engaged in client interactions, delivered product demonstrations, and addressed technical inquiries.  Utilized HubSpot CMS & CRM for landing page creation and campaign management.  Delivered technical guidance and training to users for seamless system adoption.  Created test cases and test scripts to improve software reliability and performance.  Identified and reported bugs, defects, and usability issues, ensuring timely resolution.  Collaborated with developers and project managers to enhance product quality and user experience.  Handled ticket management, tracking and resolving issues efficiently to improve system performance.  Developed and implemented automation scripts using Selenium, reducing manual testing efforts and improving accuracy.

 Executed mobile and web application testing to ensure functionality, performance, and usability.  Conducted API testing, regression testing, and functional testing to validate system performance.  Performed requirement analysis to align testing strategies with business objectives.  Led User Acceptance Testing (UAT) to ensure compliance with client specifications.  Managed website handling and maintenance, ensuring optimal system performance.  Identified, documented, and tracked bugs and defects, ensuring timely resolution.  Collaborated with development teams to enhance software quality and reliability.  Utilized test management tools to streamline testing workflows and improve efficiency.  Handled ticket management and automation using Selenium, streamlining issue resolution and reducing manual testing efforts.

 Conducted website testing, management, and maintenance to ensure seamless platform performance.  Performed functional, regression, and usability testing for web applications.  Engaged in client meetings to communicate testing progress, address concerns, and provide technical insights.  Identified, documented, and tracked bugs and defects, ensuring timely resolution.  Collaborated with developers and stakeholders to enhance software quality and functionality.  Designed and executed test cases and test scripts for comprehensive software validation.  Ensured cross-browser compatibility by testing websites on different platforms.  Provided technical support and guidance for website-related issues.

Conducted end-to-end testing of mobile and web applications to ensure functionality, usability, and performance.  Performed payment gateway testing to validate secure and seamless transactions.  Collaborated with developers and stakeholders to identify and resolve defects.  Executed functional, regression, and user acceptance testing (UAT) to meet business requirements.  Created and maintained test plans, test cases, and bug reports using industry-standard tools.  Engaged in client interactions to gather feedback, address concerns, and ensure product alignment with requirements.  Ensured cross-browser and cross-platform compatibility for web applications.