SALESFORCE ADMIN / DEVELOPER

SHRADDHA LOTWALA

United Arab Emirates
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About Candidate

Multi disciplinary technology professional with 7 years of experience in Salesforce Administration & Development, Digital Marketing Execution, and academic/operational management. Expert at translating business needs into secure, automated Salesforce solutions, integrating external services via REST APIs, and optimising customer journeys with SEO and web design skills. Recognized for rapid learning, analytical problem solving, and the ability to guide cross functional teams toward user centric platforms that drive growth.

Education

B
Bachelor of Engineering (Computer Science & Engineering)
Gujarat Technological University – Gujarat, India
D
Diploma in Computer Engineering
Technical Examination Board – Gandhinagar, India

Experiences

S
SALESFORCE ADMINISTRATOR 2024-01-12 - 2025-08-12
ADKRITY DIGITAL SOLUTIONS PVT. LTD.– REMOTE

• Build and maintain Salesforce data models, ensuring accuracy, scalability and governance. • Automate business processes with Flow, Process Builder and Workflow, reducing manual intervention. • Develop Lightning Web Components for intuitive desktop and mobile interfaces. • Manage release cycles, sandbox refreshes, and change set deployments while maintaining documentation. • Produce reports, dashboards and snapshots to support marketing performance and revenue forecasting. • Enforce org security and compliance by auditing profiles, permission sets and sharing rules.

S
SALESFORCE ADMIN / DEVELOPER (INTERN) 2023-07-12 - 2023-12-12
PREMIUM LEARNINGS SYSTEM – PUNE, INDIA

Main Responsibilities: • Assisted senior developers on Apex classes / triggers, built record‑triggered flows and validation rules, and created unit‑test data to boost data quality and system reliability. • Supported REST‑API proof‑of‑concepts with Postman and Data Loader while participating in Agile ceremonies and translating user stories into actionable tasks

S
SEO EXECUTIVE 2017-12-12 - 2019-03-12
WEBTECH MEDIA SYNERGY PVT. LTD. – MUMBAI, INDIA

Main Responsibilities: • Performed keyword research and on page optimisation to raise search rankings. • Executed link building campaigns and monitored backlink health. • Analysed Google Analytics metrics to refine content strategy and user engagement. • Generated monthly SEO performance reports for clients and management. • Collaborated with designers and developers to ensure sites met technical SEO standards.

W
WEB DESIGNER & SEO (TRAINEE) 2017-07-12 - 2017-12-12
SOFTPRO DIGITAL MARKETING INSTITUTE – MUMBAI, INDIA

Main Responsibilities: • Developed responsive websites with HTML, CSS, and JavaScript; added SEO meta tags, schema markup, analytics tracking, and created supporting digital‑marketing collateral. • Performed cross‑browser/device testing and documented design standards with detailed hand‑off notes to ensure smooth future maintenance.

S
SOFTWARE ENGINEER (JUNIOR) 2016-04-12 - 2017-07-12
HK DESIGN – MUMBAI, INDIA

Main Responsibilities: • Built and refined front‑end components, collaborated on UI enhancements, and maintained code repositories while adhering to version‑control best practices. • Crafted and executed unit / QA test cases, tracked and prioritized bugs during sprints, and reported progress in daily stand‑ups to quickly resolve blockers

Skills

Salesforce
80%
Integration & Dev Tools
80%
HTML5
80%
Analytics & SEO
80%

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