Senior Officer

Job Description

Job Summary

Responsibility for Cash Operations for CCIB Client – handling of current and capital account transactions for the client which includes Outward and Inward remittances, related regulatory reportings, handling of client queries related to FEMA documents, process oriented A3s driving lean processing

Business

CCIB Clients

Processes

• Responsibility for Cash Operations for CCIB Client – handling of current and capital account transactions for the client which includes Outward and Inward remittances, related regulatory reportings, handling of client queries related to FEMA documents, process oriented A3s driving lean processing
• The role demands a client centric individual with a robust Cash/Channel product knowledge and proficiency in FEMA guidelines. The individual to drive change within the Cash operations team.

People & Talent

• Good knowledge of Cash product/processes
• Organized and detail orientated
• Effective interpersonal communication skills
• Good problem-solving skills
• Able to identify and manage both transactional and operational risks
• Ability to work under pressure

Key Responsibilities

Risk Management

• Managing all processes within the Risk and Compliance framework for Cash operations
• Ensure all laid out policies and procedures are strictly complied with.
• Periodic checks for adherence with appropriate actions to mitigate or escalate as appropriate.
• Maintain a professional SCB image through all interactions with clients
• Continually identify opportunities to improve client efficiency / performance, through e.g. optimising channel usage, identifying service improvements, product solutions.

Governance

• Responsible for effective delivery of the key components of operation management that is the mainstay of the Pan India Cash operations team.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard
• Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Serve as a Director of the Board
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Key stakeholders

• External – Clients
• Internal – CCIB TBS / RM / CM / IMO/ Cash Service teams/ PSS / Compliance

Qualifications

• Education :Graduation In Any Discipline
• Training: Fema Guidelines

Skills And Experience

• FEMA expertise