Sales & Operations Manager

RAZEEN RAFI

United Arab Emirates
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About Candidate

Dedicated sales professional with 13+ years of experience across diverse sectors including venture capital,
automotive, logistics, and building materials. Seeking a role where I can apply my deep understanding of
customer needs, market dynamics, and solution selling to build lasting client relationships and consistently
exceed sales targets

Education

M
MBA Specialized in Marketing and Finance
Kannur University, Kerala, India.
B
Bachelor of Science in Computer Science
Kannur University, Kerala, India.

Experiences

S
Sales & Operations Manager 2023-06-01 - 2025-02-01
AK Venture Investment LLC & Subsidiaries, Dubai, UAE

Sales & Marketing Execution: Developed and implemented sales strategies to drive revenue growth and enhance market penetration.Partnered with portfolio companies to refine go-to-market strategies, optimize sales processes, and identify growth opportunities.Conducted in-depth market research to identify and qualify leads through online research, industry events, social media, and networking. Executed targeted outreach campaigns, including cold calling, email marketing, and in-person meetings, to generate new business opportunities.Built and nurtured relationships with key stakeholders, decision-makers, and potential clients to drive long-term engagement.Presented the firm’s investment offerings, products, and services to prospective clients, effectively communicating value propositions and competitive advantages.Played a key role in planning and executing AK Venture’s AI Studio, from idealization to marketing. Brand Management & Digital Strategy: Led the development and execution of the company's social media strategy, driving increased engagement and brand visibility.Collaborated with IT and design teams to create and update the company’s website and marketing materials, ensuring cohesive messaging and a strong brand presence. Startup Evaluation & Due Diligence: Conducted comprehensive due diligence on startups, assessing legal compliance, management teams, financial stability, market potential, product innovation, and operational efficiency.Evaluated investment opportunities through in-depth analysis of business models, market trends, competitive landscape, and risk assessment. Represented the firm at industry conferences, networking events, and investor meetups to attract highpotential startups and build strong investor relationships.

O
Operations & Customer Relation Manager 2018-08-01 - 2021-04-01
Three Bees Group W.L.L, Qatar

Led end-to-end logistics operations, including warehousing, inventory management, transportation, and order fulfillment, improving efficiency and reducing delivery time by 30%.Managed and supervised teams across warehousing and transportation, fostering a high-performance culture.Optimized inventory control to maintain accurate stock levels, minimize discrepancies, and reduce excess stock or stock-outs.Oversaw transportation planning, carrier management, and compliance with safety and regulatory standards to ensure timely and costefficient deliveries.

C
Corporate Sales Officer 2016-07-01 - 2018-07-01
Amana Toyota, Kannur

Developed and managed relationships with corporate clients, including government organizations and businesses, to drive vehicle sales and ensure repeat business.Led end-to-end sales processes, from initial inquiry to closing deals, ensuring seamless transactions and customer satisfaction.Spearheaded the sale of 100+ airport taxis to Kannur International Airport, securing a high-value fleet deal that boosted corporate sales revenue.Successfully negotiated and closed a fleet deal for Toyota vehicles, enhancing the airport’s transportation services and driving significant revenue growth.Built long-term partnerships with government and corporate clients, contributing to a 15% increase in sales.Executed targeted promotional campaigns for corporate buyers, enhancing brand visibility and market reach.

S
Sales Coordinator 2013-05-01 - 2014-05-01
National Metal Construction Company, Qatar

Assisted in sales operations for sandwich panels and corrugated sheets, managing B2B client inquiries.Processed and managed sales orders, ensuring timely coordination with production and logistics teams.Strengthened customer relationships by providing accurate pricing and product availability information.

Skills

Email Marketing & Automation Tools
80%
Data Analytics & Reporting Tools
80%
Lead Generation
80%
Relationship Building
80%

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