DEEPTHI JOSEPH

• Conducted 30+ food safety audits monthly in compliance with FSSAI and ISO standards, ensuring adherence across catering, central kitchens, and live kitchens • Developed and maintained a monthly Audit Calendar, delivering detailed reports to stakeholders • Ensured timely closure of non-conformities (NCS) by coordinating corrective actions for internal and external audits • Managed a compliance tracker for 100% vendor documentation validation, meeting FSSAI and ISO regulatory requirements • Conducted root cause analyses for non-conformities and complaints, implementing corrective actions with a 95% resolution success rate • Performed QHSE scoping and pre-mobilization site assessments for new projects, collaborating with Sales and Operations teams to align with QHSE requirements • Acted as the primary point of contact for clients, addressing QHSE-related queries and ensuring seamless communication • Spearheaded the mobilization of new sites, ensuring adherence to HSE and QA processes for successful activation • Collaborated with operations teams to implement Food Safety Management Systems (FSMS) effectively • Reduced customer complaints by 30% through the implementation of robust food safety controls • Identified training needs, designed tailored programs, and delivered monthly training sessions, enhancing team compliance • Improved supply chain quality by conducting vendor audits, reviewing material quality, and leading awareness training sessions on HSE and QA standards

• Ensured compliance with Food Safety Management System (FSMS) programs, maintaining regulatory and organizational standards • Conducted daily process assessments to verify adherence to food safety protocols across all operational areas • Monitored and evaluated critical control points (CCPs) within catering operations, mitigating risks proactively • Implemented corrective actions for deviations from critical limits, achieving consistent operational quality • Led internal audits, identifying improvement areas and driving continuous enhancement in food safety practices • Designed and delivered comprehensive food safety training programs for new hires and existing staff, enhancing team knowledge and compliance • Established and maintained hygiene standards, overseeing cleaning, sanitation protocols, and GMP adherence • Maintained and updated detailed records for traceability of food safety and quality processes

Planning and implementing Food safety and work safety standards as per the SOP • Investigate food incidents that have occurred within incident areas SUMMARY Results-driven Food Safety and Quality Assurance professional with over 5 years of experience in implementing and managing QHSE standards across food production, catering, and central kitchen operations. Proficient in HACCP, ISO standards, and regulatory compliance, with a strong track record in conducting audits, managing non-conformities, and improving food safety systems. Skilled in vendor compliance, documentation, and delivering staff training to enhance hygiene standards and reduce operational risks. Known for a proactive, detail- oriented approach to continuous improvement in product quality and workplace safety. KEY ACHIEVEMENTS High Volume Audits Completed Conducted 30+ food audits within a month, improving compliance across multiple facilities. Effective Staff Training Trained 200+ employees in food safety, resulting in 95% successful corrective actions rate. Successful Product Launch Led product launch, achieving 25% increase in market share with plantain dehydration innovation. • Inspect the site to ensure it is a hazard free environment and to monitor the GMP as per the standard • Enforced FSMS, safety and hygiene protocols throughout the organization, achieving 100% conformance from all staff. • Conducting training to employees on various safety related topics • Performed monthly audits of the site’s central kitchen and executed corrective actions, improving operational efficiency by 20% and ensuring 100% compliance with health and safety standards