Adarsh Dharmajan

• Uncover and expand into new geographic areas, while also driving sales through proactive outreach to potential clients, with goal of increasing active customer base by 10%. • Analyze market demand and sales loss history to identify popular items. Use this data to schedule regular stock orders, improving 50% inventory coverage and boosting stock business. • Maintain strong relationships with existing customers to ensure their continued satisfaction and loyalty. • Gather market insights by visiting clients to stay informed about market trends and customer preferences. • Offer timely, accurate, and competitive pricing on all prospect applications to maximize profit margins. • Follow up with customers to negotiate and finalize orders, ensuring their needs are met. • Manage advance payments, process orders using SAP, and coordinate packing list preparation with purchasing department. • Coordinate with warehouse and shipping partners for efficient shipment handling. • Prepare essential documents, such as Certificate of Origin, invoices, and packing lists, and send them to customers along with Bill of Lading. • Monitor non-moving inventory items and take appropriate measures to clear stock.

Conducted pricing analysis, margin control measures and schemes re validation and increased margin by 2-3%. • Responsible for special price revision, parts category valuation & order maintenance for retail, outdoor business and Workshop deals in SAP • Responsible for new parts pricing and maintenance as per MPG group verification & super cession in SAP • Monitored competitor pricing activities to make effective decisions that would improve company revenue • Delivered comprehensive bid proposals for lump sum workshop deals and gained client approval. • Adjusted prices via preset schedules, supply management department costs and other factors on regular basis • Responsible for handling all above activities for franchises Hyundai, General Motors, Isuzu, SsangYong, Chery, Subaru, Carrier, Ac Delco, Mobis, Exide and Sebang together.

• Responsible for primary and secondary sales of Bosch automotive aftermarket for entire state • Responsible for solving issues of dealers and customers and supporting dealer sales representatives to achieve their target • Responsible for planning and organizing monthly and quarterly promotional schemes for distributors, wholesalers, retailers, and end customers • Conducted new product launch campaigns with all distribution channels • Communicated directly with customers and partners to build strong business networks and relationships • Researched product pricing, ratings, and performance and created comparison spreadsheets to evaluate competitors • Provided sales and promotion supports to all 15 Bosch authorized distribution channels in Kerala • Achieved 100% monthly sales goals by promoting product benefits and enrolling new clients • Consulted with potential clients to establish new business partnerships through exploratory and informative meetings focused on value and benefits of partnership.

• Achieved 100% Individual Sales Target by 40+ vehicle sales and contributed to achievement of 3-digit retail Sales (dealership) in two months of conception • Streamlined promotional events in 38 locations at Kochi including corporate, trade shows, banks, malls, etc • And generating over 2000 enquiries in span of one year • Conducted Rural Marketing Fest by MSIL - 'Grameen Mahotsav' with team of 15 executives, generating leads and excellent conversions from rural market • Achieved 100% target in cross-selling of Maruti Genuine Accessories, M- Insurance, M-Finance, Auto card, extended warranty and True Value products by MSIL • Conducted ATL and BTL campaigns for dealership with Marketing team • Handled customer complaints and investigated grievances to improve overall customer experience and increased retention rates by 40 percent • Educated customers on leasing and financing options, and explained which vehicles fit their budget to reduce risk of faulty loans • Develop relationships with potential customers, which has led to increase in sales by 10 percent • Follow up on inquiries via email, internet forms, and phone calls to ensure customers have all information need in order to make informed purchase • Negotiate deals on buying automobiles to satisfaction of both customer and dealership with average customer satisfaction review score of 95 percent.