REGINA RAJU

Maintain accurate employee records ( physical & digital formats) Manage the full cycle of recruitment activities including job posting, screening candidates, scheduling interview and onboarding new hires. Oversee medical insurance and workmen compensation insurance for staff. Administer Etisalat portal for new SIM requests, add-ons, and deletions. Ensure compliance with UAE labor and company policies. Handles Visa processing, renewals and coordination with PRO. Support payroll process by compiling attendance and leave data. Handle stationery printing, public services, quotations, purchase orders, courier services, and IT coordination. compliance with labor laws. Manage general office administration including supplies service providers, and facility management Follow up on outstanding payments and ensure proper documentation. Create customer and vendor profiles, including credit application forms. Handle new joining formalities, including email ID creation and 3CX installation. Manage electricity and utility payments, cheque printing, and petty cash. Organize staff biometrics and assist with appointment scheduling for management with prospective leads. Ensure timely vehicle servicing and repairs by managing the vehicle database.

Coordinated and scheduled interviews between hiring teams and candidates, ensuring smooth communication and timely follow-up. Prepared and organized documents, including resumes, interview notes, and orientation materials. Assisted in candidate sourcing and screening resumes to identify potential candidates. Conducted initial phone screenings, evaluating candidates for suitability based on job requirements. Managed orientation agendas, ensuring new employees had a seamless onboarding experience. Performed clerical tasks such as typing, printing, scanning, and filing to support the smooth operation of the office. Resolved issues efficiently, such as interview cancellations and employee queries, ensuring minimal disruption to operations.

Focused on improving the overall patient journey by ensuring high-quality service and exceptional hospitality. Demonstrated empathy, respect, and confidentiality while maintaining a “Patient First” attitude, acting as a compassionate representative of the hospital. Organized medical programs and health camps within the hospital and in surrounding communities to promote public health. Team Collaboration & Leadership Excellent Communication Skills Supported patients and their families by guiding them from appointment to appointment, offering assistance, and ensuring comfort in waiting areas or VIP lounges. Delivered accurate and timely information to patients, their families, and bystanders, fostering clear communication and understanding.

Managed employee attendance, ensuring punctuality and policy adherence. Conducted employee orientation and onboarding for new hires. Maintained and updated the master employee database and personal files. Assisted in recruitment by reviewing resumes and conducting initial telephonic interviews. Provided clerical support to the HR Manager, including document preparation and handling calls. Prepared HR documents, letters, and certificates in consultation with management. Acted as a liaison to resolve employee grievances and queries.