RAMZIA MAJEED

IMPORT / EXPORT COORDINATOR Order and shipment planning, Managed both B2B and B2C. I focused on HHG and PE as well as commercial shipments. Handled LCL and FCL shipments (20 FT, 40 FT, 40 FT HC) via sea freight, air shipments and rail ensuring timely and safe delivery. Filing ISF, verify shipper and consignee details and preparing key documents for clearance; Commercial invoice Packing list Passport/Visa copy Bill of Lading / Airway Bill HBL / MBL Export/Import Declaration Customs documents (CBP Form 3299, POA, Supplemental, DO, Arrival Notice) ACE cargo release DS 1504 for Diplomatic customers Insurance certificate - COI (Carriage House Condominium) Track the shipment during In-transit from origin to final destination. Share tracking updates with customer and agent regularly and update any potential delays. Receiving goods at destination port / airport. Ensured timely payment of duties/taxes before demurrage or detention fees began. Release shipment, Pick up before LFD and move cargo to the destination warehouse. Managing warehouse operations - Booking truckers for pickup and delivery. Final Delivery - Schedule final delivery to consignee, Unload goods and complete handover. Delivering shipments on time, collected Proof of Delivery (POD), and ensured customer satisfaction. Post-Delivery & Closure Share delivery confirmation with client. Archive all documents for future reference or audits. Gather feedback and close the shipment file.

Supply and installation of aluminum glass-paneled doors and windows, including heavy-duty thermal break profiles (sliding doors/windows, bi-folding doors, slim sliding, and openable doors) with double-glazed clear glass and powder-coated aluminum frames in standard RAL colors. Ensure installations meet customer specifications, drawing requirements, and engineer approvals. Generate leads and manage key accounts. Coordinate with clients/customers and schedule site visits. Conduct site visits, take accurate measurements, and communicate findings to the factory. Promote company products and provide product explanations during office visits. Attend business meetings to introduce and market company products, building strong client relationships. Prepare and submit quotations based on client requirements, with Business Development Manager approval. Draft and finalize sales contracts and payment terms for orders. Contact potential clients to negotiate pricing and secure orders. Maintain updated client records. Address client inquiries regarding products, pricing, and availability.

Evaluate, underwrite, and bind new and renewal Workers’ Compensation business within delegated authority. Assess applications based on class codes, experience modification (ExMod) factors, payroll estimates, and historical loss runs. Ensure submissions include all required documentation: ACORD 130 (Workers’ Compensation Application) Industry-specific Supplemental Questionnaire Loss Runs (minimum 3–5 years) Experience Modification Worksheet (NCCI/WCIRB) State-specific or NCCI rating data reports Act as an MGA liaison between insurance carriers and appointed general agents, wholesalers, or retail producers. Execute hard declines for submissions that fall outside carrier appetite or involve prohibited class codes. Issue soft declines for incomplete or borderline submissions and proactively follow up for missing information or corrections. Maintain clear and consistent documentation of underwriting decisions per carrier standards. Exercise binding authority on behalf of carriers to issue quotes, binders, and final policy documents upon approval. Determine pricing, classifications, and policy endorsements to tailor coverage to the insured’s risk profile. Deliver quotes in a timely manner and ensure all underwriting conditions are satisfied prior to binding. Ensure compliance with state-specific WC regulations, filings, and audit/reporting requirements. Support mid-term policy changes including audits, payroll updates, endorsements, cancellations, and reinstatements. Monitor production reports, loss ratios, and underwriting performance metrics. Collaborate with claims teams and risk control departments to review open claims and safety feedback to inform renewals and pricing decisions.