Sales & Admin Coordinator

AYESHI KAUSHALYA

Al Gadeer Building, Sheikh Zayed Road, DIFC, Trade Centre, Dubai
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About Candidate

Organized and proactive Administrative and Sales Coordinator with proven experience in supporting both administrative functions and sales operations. Skilled in documentation management, scheduling, order processing, and maintaining CRM/ERP systems. Adept at managing client communications, coordinating with sales team and internal departments, and ensuring seamless day-to-day operations. A strong multitasker with a keen eye for accuracy, efficiency, and team collaboration. Currently enhancing knowledge in business and marketing strategies through ongoing professional development.

Education

G
G.C.E. Advanced Level – Commerce Stream 2011
Sri Dharmaloka College, Kelaniya, Sri Lanka

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G
G.C.E. Ordinary Level 2008
Sri Dharmaloka College, Kelaniya, Sri Lanka

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Experiences

A
Administrative and Sales Coordinator 2021-08-01 - 2025-01-01
Rhino Roofing Products Ltd & Colorup (Rhino Ltd), Sri Lanka

Handled sales inquiries and lead distribution via multiple channels and manage phone calls Managed order processing, stock allocation, and production scheduling. Facilitated communication between sales, dealers, and production teams. Resolved customer complaints by coordinating with the quality team. Organized sales events, exhibitions, and promotional campaigns. Prepared sales reports, quotations, and invoices for business operations. Trained new employees on CRM systems and sales documentation. Handled incoming calls and all forms of correspondence with accuracy and professionalism. Kept detailed company records aligned with all regulatory and policy requirements Oversaw daily office functions to maximize efficiency and ensure policy compliance. Monitored and replenished office supplies and equipment to support uninterrupted workflow.

S
Sales Coordinator 2021-02-01 - 2021-08-01
Nativeway (Pvt) Ltd, Colombo 10, Sri Lanka

Maintained and managed the company's ERP and CRM systems, tracking customer interactions and sales progress. Processed customer orders and quotations, ensuring accuracy and timely follow-up. Coordinated internal and external sales documentation, ensuring compliance with company policies. Managed communication with clients and sales representatives, ensuring effective coordination and relationship building. Assisted in business development efforts, supporting sales campaigns and promotional initiatives.

A
Admin Assistant 2020-03-01 - 2020-04-01
Jashanmal National Company L.L.C, Dubai, UAE

Provided administrative support, handling data entry, filing, and document preparation. Assisted with internal communication and coordination of office activities. Maintained confidentiality in handling official records and reports.

M
Marketing Assistant (Project Division) 2017-09-01 - 2019-05-01
Kelani Cables PLC, Kelaniya, Sri Lanka

Provided administrative support to the marketing and sales teams, ensuring smooth execution of projects. Assisted in sales forecasting, quotation preparation, and order processing. Maintained and updated marketing reports, analyzing data from customer interactions. Coordinated promotional campaigns and supported digital marketing efforts. Managed company ERP system updates and sales documentation.

M
Marketing Executive cum Coordinator 2012-12-01 - 2017-09-01
Powerline (Pvt) Ltd, Colombo, Sri Lanka

Coordinated marketing initiatives, supported sales efforts, and managed customer relationships. Handled document preparation, internal communication, and administrative tasks. Assisted in developing and delivering sales presentations for prospective clients. Conducted market research and assisted in competitor analysis for business development.

Skills

SAP & ERP System Management
98%
Lead Generation & Sales Support
93%
Customer Relationship Management (CRM)
94%
Sales Coordination & Order Processing
97%

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