IT Administrator

Yasantha Madushan

United Arab Emirates
$3000 / month
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About Candidate

Dedicated I.T professional with 13+ years of experience in Healthcare, Finance and Engineering
Consultancy in Dubai and Srilanka providing best support and to Departments to achieve company
objectives.
1.Liaising with Management, Divisional heads, staff in providing the best I.T support by leading the I.T
Team members.
2.Installation, configuration and maintenance of operating systems, application software and system
management tools.
3.Monitoring system performance and troubleshooting issues.
4.Providing required IT support to staff members to conduct day-to-day business operations.
5.Monitoring and maintaining Network infrastructure, Routers and Firewalls.
6.Performing regular system backups and ensure disaster recovery plans are updated and effective to
manage risks not limited to unexpected system crashing.

Education

D
Diploma in Information Technology ( International )
ESOFT Metro Campus-Colombo-Sri Lanka, EDEXEL UK accredited

Experiences

I
IT Administrator 2024-01-01 - 2025-07-01
EDMAC ENGINEERING CONSULTANT-Dubai

Managing and Controlling the I.T systems related to the Design, Technical, Tender, HR, Finance Department & ongoing Projects Coordinating with the Department heads and Site Project Managers to provide them an effective and trouble free IT system in the performance of their day to day functions in line with the company objectives. • Install, configure and maintain Operating systems, Application software such as AutoCAD,3D MAX, REVIT, Photoshop, Tender preparation software, accounting software and System management tools • Coordinating with the head office department heads and Site Project Managers to provide them an effective and trouble free IT system in the performance of their day to day functions in line with the company objectives. • Create and maintain user accounts, permissions, and access rights in Active Directory. • Provide required IT support to staff members to conduct day-to-day business operations. • Monitor and maintain network infrastructure, such as routers and firewalls. • Perform regular system backups and ensure disaster recovery plans are up-to-date • Visiting the Project sites and updating the Site Dashboard with latest versions, taking backups, supporting system maintenance etc. • Create and maintain Office 365 Outlook email accounts. • Configure and maintain Synology Stations (NAS), Configure IP phones. • Develop and implement backup and recovery plans. • Maintaining and renewing licenses and subscriptions on time. • Research and recommend new technologies and strategies.

S
System Administrator 2021-01-01 - 2024-01-01
MAHINDRA IDEAL FINANCE LIMITED

Coordinating with Assistant General Manager-IT Colombo Head office in providing a trouble free IT system related Divisions such as Finance, Leasing, inventory, Fixed deposits, Call Centre operations etc. with a team of 10 numbers IT admins directly under me. Install, configure, and maintain operating systems, application software such as custom made finance software exclusively made for Mahindra Finance provided by the parent company, and system management tools. • Monitor system performance in coordinating with the Divisional heads and troubleshoot issues. • Create and maintain user accounts, permissions, and access rights in Active Directory. • Provide required IT support to staff members to conduct day-to-day business operations. • Monitor and maintain network infrastructure, such as routers and firewalls. • Perform regular system backups and ensure disaster recovery plans are up-to-date and effective. • Create and maintain Office 365 Outlook email accounts. • Configure and maintain Synology Stations (NAS), Configure IP phones. • Develop and implement backup and recovery plans. • Maintaining and renewing licenses and subscriptions on time. • Visiting Branches and supporting the branch IT to resolve issues as and when necessary • Research and recommend new technologies and strategies.

S
System Support Engineer 2010-09-01 - 2021-01-01
ASIRI GROUP OF HOSPITALS

Asiri Hospitals Group has been maintaining a strong presence in the healthcare score of Srilanka for well over thirty-five years having hospital branches all over Srilanka. They are a highly reputed healthcare provider giving the best medical and laboratory services with highly qualified teams of surgeons and physicians qualified from well reputed medical institutions. Responsibilities: • Monitor and Maintain Hospital I.T Network Infrastructure. • Managing and monitoring all installed systems and infrastructure. • Ensuring the highest levels of systems and infrastructure availability. • Liaise with vendors and other IT personnel for problem-resolution. • Administrate MS Active Directory accounts and groups. • Provide required IT support to staff members to conduct the day-to-day business operations. • Coordinate & configure O365 & Domain Migration. • Configuring and maintaining Synology Surveillance Station and cameras. • Installing and configuring phone extensions in the active site from the PBX system.

Skills

Monitoring
80%
Troubleshooting skills
80%
System Back up
80%

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