RISHAD M M

- Diagnosed and repaired mobile devices by identifying hardware and software issues, including motherboard faults, display malfunctions, and charging failures, ensuring quick and efficient resolution. - Troubleshot network and connectivity issues by analyzing SIM card failures, Wi-Fi malfunctions, and signal problems, applying effective solutions to restore proper device communication. - Maintained repair records and managed spare parts inventory to track frequently occurring issues, reduce downtime, and optimize the availability of essential components. Performed micro-level soldering and rebelling techniques to repair intricate circuit board failures, enhancing the durability and longevity of repaired devices. - Performed component replacements such as screens, batteries, speakers, and charging ports while ensuring device integrity and functionality after repairs. - Installed and updated firmware and software to resolve system bugs, enhance device performance, and improve security, ensuring customer satisfaction with seamless device operations. - Handled purchase accounting and invoice verification - Maintained purchase records and assisted in audits - Coordinated with suppliers for procurement and inventory - Managed journal entries and ledger maintenance - Supported monthly financial report preparation - Handled petty cash and vendor payments - Assisted with income tax filing, GST, and TDS - Supported bookkeeping and document preparation - Gained experience in accounting software and compliance

Assisted customers in selecting products, providing detailed information about features, pricing, and promotions to enhance their shopping experience. - Managed stock levels and product displays, ensuring shelves were fully stocked, clean, and visually appealing to attract customers. - Processed sales transactions efficiently, handling cash, card payments, and billing with accuracy while maintaining a high level of customer service. - Promoted special offers and discounts, upselling and cross-selling products to maximize revenue and meet sales targets. - Resolved customer inquiries and complaints, addressing concerns professionally to ensure customer satisfaction and loyalty