AKHIL KHAN MF

Acted as a bridge between business stakeholders and development teams for SaaS-basedproducts.Gathered and translated business requirements into detailed functional specifications and userstories.Created interactive dashboards in Power BI, enabling real-time performance monitoring andinsights.Led full QA lifecycle: test planning, execution, bug tracking, and release validation.Used SQL queries for data validation, reporting, and supporting feature testing.Conducted UAT and integrated feedback into product improvement cycles.Participated in agile ceremonies, shortening sprint cycles and improving delivery timelines.Provided customer support, managed product rollouts, and handled feedback loops.

Proficient in allocating inventory and incoming production to sales orders based on customer profiles and company standards. Optimized supply chain processes by implementing data-driven analysis and forecasting methods.Utilized data analytics to identify and resolve supply chain issues and improve overall performance.Provide essential support to internal departments by managing sales orders and offering reportingtools for business analysis.Resolve issues promptly with customers, warehouses, and sales teams in accordance withcompany standards to maximize shippable outcomes.Maintain daily communication with the warehouse to ensure timely processing of special requests.Key Achievements:Reduced QA cycle time by 30% through automation support and better test case design.Enabled leadership to make faster decisions with real-time BI dashboards.Improved order fulfillment accuracy by 20% through better coordination and real-time reporting.Identified key supply chain delays and recommended solutions that enhanced dispatch efficiency.