MBA MARKETING

MATTHEW KURUVILLA

United Arab Emirates
$3000 / month
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About Candidate

Experienced marketing professional with over 2+ years of expertise in boosting brand awareness, implementing data-driven campaigns, and fostering customer engagement. Holds an MBA and BMS in Marketing, with a focus on consumer behavior, strategic communication, and collaborative leadership. Thrives in dynamic environments, consistently delivering measurable growth and enhanced customer satisfaction.

Education

M
MBA (Marketing)
IGNOU, Maharashtra, India
B
BMS (Marketing)
GPM Degree College of Science & Commerce, Maharashtra, India

Experiences

C
Career Development Counselor 2021-06-24 - 2021-11-24
Edupristine, Mumbai, India

• Optimized CFA, FRM and Financial Modeling programs, boosting engagement and completion. • Drove lead generation and conversions through targeted, data-driven campaigns. • Built strong client and stakeholder relationships for consistent brand delivery. • Exceeded sales targets, fueling business growth. • Analyzed market trends to shape effective marketing strategies. • Streamlined workflows and campaign tracking using Salesforce.

C
Client Relationship Manager 2020-05-24 - 2021-04-24
Telectronics, Mumbai, India

Generated leads through targeted LinkedIn outreach & virtual engagement strategies. • Created compelling product demos, presentations, and campaigns to boost customer engagement and retention. • Identified and secured growth through strategic business development initiatives. • Leveraged CRM data to optimize client engagement and support marketing efforts. • Analyzed performance metrics and negotiated contracts to consistently exceed business goals.

S
Senior Customer Service Associate 2015-11-24 - 2016-05-24
FirstSource, Mumbai, India

• Cultivated long-term client relationships through personalized solutions and proactive needs assessment. • Resolved conflicts and transformed interactions into positive customer experiences. • Boosted revenue and loyalty via strategic upselling and cross-selling initiatives. • Leveraged customer data analysis to uncover insights, anticipate issues, and inform retention tactics. • Designed and implemented targeted retention campaigns, including loyalty programs and special offers.

Skills

Communication Skills
80%
Leadership Skills
80%
Customer-Centric Approach
80%
Technical Skills (Salesforce/CRM, Odoo CRM, Microsoft Office)
80%
Relationship Management
80%

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