Human Resources Manager (HRBP)

Job Description

Location: Bangalore

Reporting to: Head of HR & Business Head

Experience Required: 6–8 years of relevant HR experience as a Human Resource Business Partner (HRBP)

Industry Preference: Only candidates from Advertising Agencies or Integrated Marketing/Creative Agencies will be considered

Primary Purpose of the Role:

To lead and manage the Human Resources function for the Bangalore branch as a true HR Business Partner. This role demands a strategic and hands-on HR leader with a strong background in ad agency dynamics, who can drive recruitment, performance management, employee engagement, and internal process optimization aligned with the fast-paced, people-centric nature of creative agencies.

Key Responsibilities:

1. Recruitment & Hiring

Agency-Specific Hiring Needs: Collaborate closely with department heads to assess and fulfill hiring needs tailored to advertising roles like creatives, media, strategy, etc.
JD, KRA, KPI Management: Define and streamline clear, role-specific documents for Job Descriptions, Key Result Areas, and KPIs, ensuring they align with agency-specific expectations.
Role-Specific Assessments: Work with hiring managers to design creative assessments for functions across the agency.
Process Optimization: Continuously improve the end-to-end recruitment cycle — from sourcing to offer negotiation — to ensure agility and quality.
New Hire Review: Monitor performance and cultural fit of new hires during the initial months to ensure seamless integration.
Salary & Budget Monitoring: Track hiring budgets and salary bands monthly/quarterly, ensuring resource cost-efficiency.

2. Talent Management

Growth Pathing: Map and communicate career growth paths for diverse agency roles to aid retention and performance.
Appraisal & Feedback: Lead the entire performance evaluation process, ensuring fairness, transparency, and alignment with business goals.
Employee Engagement: Monitor weekly Infeedo insights and drive initiatives to maintain high engagement and positive sentiment across teams.
Retention Strategy: Regularly gather and act upon feedback to create employee-specific action plans and improve retention, especially in high-burnout verticals like creative and servicing.
Cross-Department Collaboration: Identify and drive internal process improvements that enhance cross-functional collaboration and communication.
Team Leadership: Guide and develop junior HR team members to grow into future HRBP roles.

3. Manpower Planning & Analytics

Annual Planning: In collaboration with the Business Head, develop a yearly manpower plan aligned with forecasted projects and client demands.
HR Reporting: Ensure timely and accurate submission of reports — including hiring status, exit interviews, attrition analysis, etc.
Trend Analysis: Leverage data insights from reports to identify trends, spot issues, and take proactive actions.

What We’re Looking For:

Must-Have: Proven experience as an HR Business Partner in an advertising or creative agency (mandatory)
Strong understanding of agency functions: Creative, Strategy, Media, Client Servicing, etc.
Hands-on leadership style, able to work in a fast-paced, people-driven environment
Exceptional communication and interpersonal skills
High comfort with data, performance metrics, and HR analytics