DONDAPATI ROHIT BABU
About Candidate
I am an aspiring young talented with Bachelor’s in Hospitality and Hotel Administration and looking for a career in Guest Services.
Achievements:
I have been awarded a Service Excellence Award by Greenpark.
• Participated in intra college cricket tournament.
• Lead the cricket team to the finals in higher school sports meet.
Education
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Experiences
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Role & Responsibilities: • Guest Service Associate in Central Reservations & Revenue Management. • Handling individual/ Group/ Corporate Bookings of ‘6’ properties of Greenpark. • Used to handle all the IT queries & complaints in the department. • Used to maintain a log book for complaints & errors made. • Handle calls & mails of the guests trying to reserve a room & solve their queries. • Monitor the rate disparity in all the OTA channels. • Keep a track of all bookings are getting plug-in into the system. • Monitor the inventory online and make necessary changes. • Always keep team members engaged in bonding activities to gel with everyone. Achievements: • I have been awarded a Service Excellence Award by Greenpark. • Participated in intra college cricket tournament. • Lead the cricket team to the finals in higher school sports meet.
Skills
Decision Making
Time management
Flexibility
Punctual
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