DANA S. ALWAHSH

Job Responsibilities: • Oversee and drive sales and marketing strategies for professional Korean skincare products. • Manage business operations, ensuring efficient inventory, logistics, & distribution. • Develop & execute promotional campaigns to increase market awareness & sales. • Establish and maintain relationships with key clients, retailers, and industry partners. • Monitor market trends and competitor activities to optimize strategies and maintain competitive advantage. Achievements: • Successfully increased sales revenue through targeted marketing strategies. • Built partnerships that expanded the retail network.

Job Responsibilities: • Led strategic initiatives for market expansion, identified and secured new B2B opportunities in facility management. • Conducted detailed market analysis and developed comprehensive sales strategies aligned with company goals. • Cultivated relationships with key clients, partners, and stakeholders; managed full sales lifecycle from prospecting to negotiation and closing. • Prepared persuasive proposals and presentations; collaborated cross-functionally with operations, finance, and legal teams for seamless execution. Achievements: • Delivered 20% growth, surpassing sales targets through strategic client acquisition. • Secured critical contracts, expanding the company’s client portfolio by 25%. • Established partnership initiatives that enhanced market presence and created sustainable, high-value client relationships.

Job Responsibilities: • Conducted personalized skincare consultations, recommending products based on client needs and budgets. • Managed daily store operations, including sales transactions, inventory management, and visual merchandising. • Assisted the Store Manager with staff supervision, policy enforcement, and administrative duties such as scheduling and client communication. • Ensured compliance with brand guidelines and operational standards. Achievements: • Increased sales by 15% through effective visual merchandising. • Improved customer satisfaction and repeat business by over 20% through a targeted retention program. • Maintained 100% accuracy in daily financial transactions and cash management. • Optimized inventory management, ensuring consistent product availability during promotions and peak periods.

Job Responsibilities: • Maintained and updated comprehensive and confidential employee records, ensuring accuracy and compliance with HR regulations and company policy. • Administered HR-related paperwork throughout the employee lifecycle, including documentation for new hires, changes, and departures. • Supported the recruitment process by managing applications, scheduling interviews, and preparing new hire documentation. • Coordinated and managed complex calendars, scheduling meetings, appointments, and internal clinic events. • Arranged travel & accommodation logistics for staff and management as required. • Served as the primary point of contact for internal and external inquiries, providing professional front desk and phone support. • Handled all incoming and outgoing correspondence, including mail, email, and courier services, ensuring timely distribution. • Managed office supplies inventory, placed orders, and liaised with vendors to ensure smooth office function. • Maintained organized physical and digital filing systems for efficient document storage and retrieval. Achievements: • Ensured accurate and compliant maintenance of confidential employee records, supporting efficient HR operations. • Successfully organized and managed calendars, meetings, and logistics for clinic staff and management, improving efficiency. • Streamlined administrative processes, ensuring efficient handling of calls, visitors, and correspondence to facilitate smooth clinic operations.

Job Responsibilities: • Oversaw store operations, sales performance, customer experience, and staffing. • Led business development to identify new client segments & expand customer base. • Set and monitored sales targets, driving team performance and goal attainment. • Organized engaging in-store events and promotions to boost foot traffic. • Maintained visual merchandising, product displays, and optimal inventory levels. Delivered expert skincare consultations with tailored product recommendations. • Managed customer relationships proactively and resolved complaints promptly. • Trained sales associates in product knowledge, sales methods & service standards. Achievements: • Increased store revenue through strategic sales & business development initiatives. • Surpassed sales targets and improved customer satisfaction via proactive relationship management. • Grew repeat business and referrals through personalized, expert consultations. • Enhanced average order value by providing tailored product recommendations.

Job Responsibilities: • Managed inventory, including receiving, organizing, and restocking merchandise. • Handled accurate customer payments and opening/closing POS procedures. • Delivered attentive customer support, addressing inquiries to ensure satisfaction. Maintained store cleanliness and organized product displays effectively. • Supported designers in preparing floral and non-floral arrangements for events. • Conducted price audits to ensure pricing accuracy across all products. • Independently managed store operations in absence of Store Manager. • Assisted in receiving and processing stock deliveries.