Jenifer Lawrance

Managing and supervising the Collection department Improving processes and department as a whole, through suggestions and constant evaluations. Reporting to the management about KPI’s. Send initial renewal request and invoices to clients. Communicate with clients about billing discrepancies and questions. Doing dissolution of companies. Follow up and invoicing for accounting and audit services. Assist customers with any issues regarding their companies and coordination with corresponding account manager. Arrange for debt repayment or establish repayment schedules, based on customers' nancial situations.

Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention. Maintain weekly Ageing Report. Validate and process customer’s refund through Credit Note. Transfer non-recoverable accounts to 3rd party collection agencies. Prepare Accounts Receivable performance reports on monthly basis. Participate in meetings to report problematic client’s status every fortnight.

Maintaining month end closing billing through SAP ERP Technology (SAP ECC 6.0 EHP 7). Entering Sales Order via SAP ECC 6.0 environment. Raising invoice via SAP ECC 6.0 environment. Maintaining cash book and taking charge of cash payments. Creating cash sales order in SAP Managing the Paid and Non-Paid Subscriptions for our Publications.

Managing the company Monthly Payroll. Handling the con dential documents in the safe custody. Managing the petty cash work ow. Handling the employees VISA process. Handling the o cial Faxes with respective departments. Translating executive documents from French to English and vice-versa.

Worked as French Teacher for secondary students.

Worked as a news summarizer for French news audios receiving from Canada (Radio Canada- Toronto, Quebec.)