Abhijit Handore

Spearheaded the design and implementation of Workday functionalities for data-intensive payroll applications, contributing to the successful UKG implementation project by configuring payroll elements, creating pay groups, aligning payroll companies, and maintaining payment election rules across multiple regions—resulting in a 25% increase in payroll team efficiency and seamless payroll processing. • Managed and executed operational and configuration events for data staging and implementation, including personal information, hire, termination, compensation, and job changes. Expertly configured payroll components and assisting in setting up taxes in Workday, resulting in a 35% increase in payroll processing efficiency and a 25% reduction in errors. • Developed and maintained payroll posting rules, Earnings & Deductions codes, and external Payroll Earnings & Deductions in Workday, ensuring accurate payroll calculations and reducing reconciliation errors by 20%. • Designed and implemented a scalable payroll processing framework, including pay group creation, alignment with payroll companies, and maintaining payment election rules for multiple countries, enabling 40% faster payroll execution and improving financial accuracy. • Configured global payroll period schedules and automated holiday calendar imports using EIBs in Workday, ensuring compliance with country-specific regulations and reducing payroll cycle delays by 20% while eliminating manual errors. • Identified, analyzed, and resolved payroll system change requests and troubleshooting issues, reducing payroll processing time by 25% and ensuring smooth operations. • Worked on complex payroll issues, including Benefits Arrears condition rules, 32BJ Union employees, RRSP negative calculations, and discrepancies for termed employees, ensuring compliance and accurate deductions. • Generated and delivered BGAML & Holdco Elements reports to the Finance team after allocation through UK Labor Allocation reports in Workday, enhancing payroll reconciliation efficiency and reducing manual data handling by 30%.

Designed and implemented Workday payroll functionalities for data-intensive applications, enhancing workflow efficiency and improving payroll team productivity by 25%. • Led the entire implementation process for US & Canada from client requirements gathering to go-live and stabilization, while independently managing UK payroll support from offshore, ensuring seamless coordination with the onshore client payroll team. • Managed end-to-end payroll configuration and data staging, including personal information, hire, termination, compensation, and job changes. Successfully configured payroll components and tax setups, enhancing payroll processing efficiency by 35% and reducing errors by 25%. 2 • Conducted thorough testing to identify and resolve production defects within set timelines, efficiently addressed payroll issues in ServiceNow, and delivered change requests promptly, resulting in a 35% reduction in payroll-related errors and faster resolution times. • Led payroll parallel comparisons and Workday-to-ADP data migration, achieving 99% accuracy and a 98% reduction in errors. Identified process gaps, automated workflows, and documented best practices, increasing process efficiency by 30%. • Developed and tested payroll scripts for calculations, tax deductions, and report generation, collaborating with stakeholders and resolving defects, resulting in a 40% reduction in payroll issues. Conducted regression testing for system stability and provided end-user training and support.

Implemented a payroll HRIS system in Workday for 10,000+ employees across five client properties, transitioning from other payroll applications. Assisted clients with processing weekly, bi-weekly, and semi-monthly payrolls, resulting in a 40% reduction in payroll processing time and a 30% increase in accuracy. • Conducted Workday Payroll/Integration testing, including scenario building, data mining, staging, and integration validation. Proficient in EIB loads, testing, and loading for client implementations, resulting in a 35% improvement in integration accuracy and a 25% reduction in testing time. • Identified discrepancies in payroll sub-processes, integrations, and processing conflicts by promoting best practices and generating tickets. Collaborated with other domains to prevent errors, implement best practices, and replicate successful ideas, resulting in a 30% reduction in payroll errors and a 20% increase in overall efficiency. • Performed in-depth testing to identify and resolve potential production defects within set timelines and managed the data conversion process to upload current and historic worker data into Workday, resulting in a 30% reduction in production defects and ensuring 100% data accuracy. • Provided training and mentoring to payroll operations before, during, and after go-live, revised business process flows and SOPs for HR and Payroll, and ensured even workload distribution across shifts to meet SLAs. This resulted in a 40% increase in operational efficiency and a 25% improvement in process accuracy.

• Executed precise financial transactions and meticulously recorded them in internal databases, ensuring 100% accuracy and compliance, which reduced financial discrepancies by 30%. • Spearheaded the reconciliation process for bank accounts, demonstrating financial acumen and resolving discrepancies, resulting in a 25% improvement in reconciliation efficiency. • Managed daily operational tasks, including data entry, email processing, and handling cash and bank payments, and played a pivotal role in audits, proactively identifying and resolving issues to maintain financial integrity. Assisted administrative personnel and served as the initial point of contact for potential clients, enhancing client satisfaction by 20%.

Responded to inbound and escalated calls, troubleshooting customer queries and complaints, and creating cases for resolution, resulting in a 20% increase in customer satisfaction and faster issue resolution times. • Maintained meticulous records of every call in the Clarify database, consistently achieving daily targets and upholding quality standards, leading to a 15% improvement in operational efficiency. • As Lead Conference Administrator, managed tasks such as handling emails, Bridge View, generating daily reports, and scanning Bridges. Executed Investor Relation Conference Calls, demonstrating proficiency in service management, and developed robust product knowledge, enhancing customer service delivery by 25%.