Fedaa Ali Algabour

▪ Planning the work and efficiently organizing the plant and site facilities to meet agreed deadlines. ▪ Set up and monitor information flow within CRM and with other business-critical systems. ▪ Typing and printing of internal and external correspondence, briefings. ▪ Record incoming & outgoing mails and all the documentation. ▪ Follow-up mail, both incoming and outgoing. ▪ Coordination of document control activities, including archiving, filing, and distribution of documents. ▪ Follow-up requests and communications that are sent via e-mail. ▪ Attend meetings and recording the minutes of the meeting. ▪ Answered calls and emails efficiently, recording accurate messages and swiftly following up on enquires. ▪ Worked as part of administrative team, identifying and suggesting improvements to internal administration processes and systems. ▪ Greeted visitors, recorded personal information and directed to appropriate department with professionalism.

Used excellent, smart and innovative upselling techniques to increase customer order value and purchases. ▪ Developed and managed relationships with existing and prospective clients

Answering calls, taking messages and handling correspondence. ▪ Maintaining diaries and arranging appointments. typing, preparing and collating reports ▪ Greeted visitors and appropriately directed to designated areas. ▪ Completed work to agreed standards and specifications.

Prepared research and briefing papers before appointments and presentations to manager specifications. ▪ Welcomed and greeted guests and customers, answered inquiries or directed concerns to correct staff. ▪ Provided effective meeting support by preparing agendas and taking minutes. ▪ Handled incoming calls and emails with warmth and professionalism, redirecting enquiries to relevant staff.