Mohammed Fadhal T N

Operations Manager • Managed inbound and outbound logistics processes, ensuring timely delivery and accurate documentation. 12/2023 – present Dubai, United Arab Emirates • Developed and maintained daily activity reports (GRN, Dispatch, Transportation) to track inventory and operational performance. • Oversaw inventory control, maintaining product availability and compliance with safety standards. • Coordinated with cross-functional teams to optimize logistics processes and resolve issues promptly. • Ensured compliance with Health, Safety, Security, and Environment (HSSE) policies. • Supported team development by guiding new staff and ensuring the completion of all training programs, promoting upward growth and learning.

Coordinated with Ramp, Crew, OCC, and various departments to ensure on-time operations and maintain • Provided comprehensive support to passengers, handling reservations, check-ins, boarding, baggage services, and addressing VIP/special needs passenger requirements. • Played a key role in ensuring operational efficiency by tracking fleet status, anticipating service needs, and delivering solutions promptly to minimize disruptions. • Developed strong collaboration with cross-functional teams, enhancing communication and teamwork to meet strict operational KPIs. • Gained first-hand exposure to customer queries, troubleshooting, and resolving technical issues, ensuring customer satisfaction and safety compliance.